Why did I get error 0x800038A8?

Windows Update continous fails to search for Updates or cannot install them. The source of this problem could be various things as
> Windows Registry
> Windows Filesystem
> Internet access

> Windows Update service
> File corruption
> Misconfiguration
> Adware
> Virus and Malware

How to fix Windows Update error 0x800038A8?

However, if you’re technically savvy, you can try the steps below:

1. Click Start and start typing on your keyboard for "services.msc"

2. In your search results "services.msc" should show up. Open it with a click.
3. A new windows will open containing all Windows services on your system.

4. Search for "Windows Update"
5. Right-click the "Windows Update" and then click Stop.

We will now clean the Windows Update temporary cache folder:
1. Hold your windows-key pressed and hit "R" key simultanous.
2. A small new windows will appear.
3. Type %windir%\SoftwareDistribution\DataStore in this new window and click OK.
4. This will open Windows Explorer on the correct location.
5. Delete all contents of this folder. (Hint: Use Ctrl + A to select all files and folders)

Now we will start the Windows Update Service again:
1. Switch back to the windows Services.
2. Locate Windows Update.
3. Right-click on it and choose Start.


If the problem still persists, you can run the System File Checker (SFC) utility. This handy in-built tool will check your filesystem.
1. Click Start and start typing on your keyboard for "cmd".
2. In your search results cmd should show up with an black icon.
3. Right-click it and select Run as administrator.
4. If you are prompted for the admin password, enter the password and click OK.
5. A new completely black windwos will open. You can type commands directly into this window.
6. Type sfc/scannow and press Enter.
7. This process will take a long time. You can minimize this black windows and work on.
Come back to the black window after a time and check if the process finished.
As soon as the SFC process finished, restart your computer. After the restart you search for Updates again.


You are still facing the same issue?

1. Restart your computer.

Next thing is to clean Windows Update download path. These steps are only for expirienced user! If you mess up your computer with Regedit, you could loose your files! Take care or use a professional tool to investiagte your computer.
1. Hold your windows-key pressed and hit "R" key simultanous.
2. A small new windows will appear.
3. Type regedit in this new windows and hit Enter.
4. In the new windows you have a navigation on the left side. Use it to navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
5. Once you found it, search for WUServer and WIStatusServer in the right hand pane.
6. If they are not listet we cannot clean the download path. Othwerwise delete both.
7. Restart your computer.

Try to search for new Updates again.
You are still facing this issue? I think this is not an usual problem and your computer should be checked by professional.
Try to look for a solution here or search further in the search box below.



Advanced information

The following Windows verisons are affected by this error:
> Windows Vista
> Windows 7
> Windows 8
> Windows 8.1
> Windows 10
> Windows 10 Redstone 2
> Windows 10 Creators Update
> Windows Server 2008 R2
> Windows Server 2012
> Windows Server 2016
0x00000000 0x800038b0 0x800038ac 0x800038b8 0x800038b4 0x02aabb33 Time BSPbspo Forums system Current 0x800038a0 0x0084cc05 0x800038a4 0x7c000150 llmul ulldivremi 0x8000381C-0x80003878">0x80003908 0x8000381C lldiv 0x80003878 0x80007D00 nTune llrshift llmod 0x800039A4 terribly World 0x01010000 suffering WestEuropa 2010 162919 182655 Warcraft 05082013 2005 25032005 Standard Europe 30102008 0xf4 Freaks LIBC Problem textBSPPMClkSelect 0x80003a04 0x68 textBSPPMGClkSetup 0x8000399c STUDIO Legend Zelda 0x01040000 standaardtijd 17012010 Crystal 05112015 Data Ocarina TimeRAM stall 29072013 Missed Loop buffer A150x0 A160xa67cd6ac A140x4046d0b0 A120x0 A130x0 07042017 working Wiki Function CloudModding Exception Internal 23062009 with GeForce A170x3b076c70 Mysterious reboots 14102006 Technical Help Computer performance 0x800038bc wNf4 PCie A210x0 ASUSk8n A200x0 A180x3b466e0e A190x800038a8 Techie7 Free settings deluxe Bios